Myle Customer Ideas Portal
ADD A NEW IDEA

MYLE DMÉ / EMR

Showing 2024

Ability to have more details in the upcoming appointment section (Booking from Calendar > Appointment details)

Current: Only displays appt date / time Improvement suggestion: display service / date / time / notes from the appt details
Guest over 1 year ago in Gestion de la Clinique / Clinic Management 0 Received

MYLE: Link RingCentral to the MYLE patient index through MYLE Connect

Affected user(s): Users who need to use their phones to work in MYLE. Task affected: Calling patients and working with MYLE on the same device simultaneously. Impact: Increased time to complete phone appointments. Current state: Users are unable t...
Guest 5 months ago in MYLE DMÉ / EMR 0 Received

Allow super Admin to re-open closed / printed invoices

– Affected user(s): Admins / Super Admins – Task affected: Editing closed invoices – Impact: Sometimes, patients pay a portion of the total bill initially and settle the remaining balance after the appointment. However, when they make the final pa...
Guest 9 months ago in MYLE DMÉ / EMR 0 Received

Add the Action + column in the List tab

– Affected user(s): Agents administratifs – Task affected: onglet Listes – Impact : Client would like to easily choose from the drop-down list, the action done with the patient in the list. As in the Communications tab "Action+" It will save time....
Guest 9 months ago in Soutient administratif / MOA 0 Received

PA LIST: ADD COLUMN FOR PATIENT'S MEMO ON FILE

Client wishes to have, in the Calendar's PA List, a column showing the Memo inputted in a patient's file, if any. Ms Geneviève Lavoie genevieve.lavoie.csssnl@ssss.gouv.qc.ca CISSS DE LANAUDIÈRE Requête SF 201212
Guest about 1 year ago in Gestion de la Clinique / Clinic Management 0 Received

Hide Appointment Duration for email and sms Notification/Confirmation

for some clinics the appointment duration accounts for patient time to arrive to the clinic, check in, vitals/urine screening. But, because the duration is on the appointment some patients are feeling entitled to stay for the full duration of the ...
Jennifer Teng over 2 years ago in Professionnel de la santé / Heathcare Professional 1 Received

Billing Module - Capability to electronically sign a bill

Context: Some clinicians' professionnal orders required them to sign all generated bills. This is the case of podiatrists in Quebec. It is not possible in MYLE. Churn Risk: The lack of this feature in MYLE causes a risk of Churn for the account: C...
Guest about 3 years ago in Soutient administratif / MOA 1 Received

MYLE: The patient's name should appear consistently across all lists and areas of MYLE, in the format: last name, first name, middle name.

Affected user(s): Everyone with access to the COMMUNICATIONS tab. Task affected: Quickly and efficiently locating the patient's name and accessing their file. Impact: Increased time spent searching for the patient in the task list. Current state: ...
Guest 5 months ago in Professionnel de la santé / Heathcare Professional 0 Received

Modify the SMS notification to advise patients to not reply

– Affected user(s): All MYLE users. – Task affected: The patients reply by text to the received notification text to cancel their appointments. – Impact : The patients sometimes reply to the notification text to cancel their appointments without r...
Guest 9 months ago in Gestion de la Clinique / Clinic Management 0 Received

Being able to save templates of a form for future uses

Affected user(s): Providers creating forms Task affected: Adding forms to a clinical note Impact: It would save a lot of times if providers could save a template of a form that has multiple boxes to check, such has a blood test form. Current state...
Guest 9 months ago in Professionnel de la santé / Heathcare Professional 0 Received