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Soutient administratif / MOA

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Uniformization of the fields when indexing a doc from received faxes and a scanned document

The fields are not in the same order. This is slightly confusing for clerks who deals with both (When indexing a lot of faxes and switching to indexing scanned documents, workflow is different)
Guest over 1 year ago in Soutient administratif / MOA 0 Received

For the "Action" / Triage notes to be visible when indexing a web fax

When indexing a web fax, there is the possibility to perform triage and add a note. This note is visible in the action column on the main page but it would be beneficial to be visible on the document indexing page too for clinics with a workflow t...
Guest 9 months ago in Soutient administratif / MOA 0 Received

Integrate link for inbound calls to open the patient file

– Affected user(s): administrateurs, de personnel de bureau – Task affected: communicating with patients – Impact : every time a patient calls in they have to take the information and look up the patients themselves – Current state: there is no wo...
Guest 9 months ago in Soutient administratif / MOA 0 Received

Being able to see in the calendar the minutes or at least the quarters at both sides of the screen

Today, in the full calendar it's very hard to book an appointment at a specific time because it's difficult to read time with minutes. Except on the left side, there is no indication for time other than the full hours, and nothing at the right sid...
Nicolas Tuil about 3 years ago in Soutient administratif / MOA 3 For future Consideration

Scanning: Document indexing with bar code

Being able to scan paper clinical note with a bar code to attach the documents automatically to the related patient files
Guest about 3 years ago in Soutient administratif / MOA 1 For future Consideration

Ability to proceed multiple batch scaning in paralelle

Today, when the MOA is busy with one batch scanning, it's impossible to stop, scan an other batch of docs, and resume the first batch. This is a possibiity to answer the "urgent doctor's needs" during a long scan. The work around today is to use a...
Nicolas Tuil over 1 year ago in Soutient administratif / MOA 0 Received

Removing the possibility of closing a bill if the status is still at "payable"

When a private bill is still under the status "payable", a user shouldn't be able to "close" a bill to avoid certain mistakes made by users. Users have mentioned "closing" a bill by mistake when all they wanted to do was to "save" the bill. They t...
Guest about 3 years ago in Soutient administratif / MOA 1 In Review

Add option to be able to make the patients language selection obligatory when creating a patient file

– Affected user(s): Patients – Task affected: communicating with patients – Impact : all of their Anglophone patients – Current state: Default communication is done in French – Competition consideration: Unknown More details: The client is request...
Guest 10 months ago in Soutient administratif / MOA 0 Received

Add clickable texts in Tx label

Using labels (stickers) is often used by MOA, but in MYLE theses stickers are not customizable. The only way to print a custom label is today to use the Tx label. If you need to print several times a day the same sticker for different patients, ad...
Nicolas Tuil over 1 year ago in Soutient administratif / MOA 0 Received

Change employee that appears in "responsible clinician" field when scanning documents

Clients have told us that when a patient is selected when scanning documents, the name of their doctor appears in the "responsible clinician" field. However, many patients are being seen by their IPS/resident, and not their doctor. This creates hu...
Guest over 2 years ago in Soutient administratif / MOA 0 Received