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Soutient administratif / MOA

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[CALENDAR] Appointments - Have the site of the appointment on its own line

– Affected user(s): Reported by Raymond Saghir from cdm reported this, but this would benefit every user using the calendar. – Task affected: Consulting the calendar to get the information out of the appointment tile. – Impact : Putting the site o...
Guest 8 months ago in Soutient administratif / MOA 0 Received

Deleting private billing invoice (instead of inactivating)

Users want to delete things in Myle, instead of invalidating them. e.g. deleting private billings, deleting documents etc.
Guest 8 months ago in Soutient administratif / MOA 0 Received

Private billing filters: displaying status, hiding invalidated bills, etc

In the private billing list (on the left pane of private billing tab) of patient chart, Currently it shows search window and new criteria. Users want to have more filters that they can utilize for filtering invalidated bills, filter for no show fe...
Guest 8 months ago in Soutient administratif / MOA 0 Received

To be able to see if the patient has a memo in the file from the PA

Being able to know/see a memo from the PA would be very useful to make sure the secretary doesn't miss something important about the patient. Some clinics will use the memo to know if the patient owes money. When using the PA, there is no indicati...
Guest over 2 years ago in Soutient administratif / MOA 0 Received

Automatically cancel upcoming appointments when patient is deceased

Request from RFP. Want the status of the appointment to change when the status of the patient changes. Ex: patient is marked as deceased = upcoming appointments are cancelled.
Guest over 1 year ago in Soutient administratif / MOA 0 Received

Drag and Drop in Calendar appointment

Users would like the ability to drag and drop an appointment on the calendar to adjust the booking time slightly, for example, changing it from 10:30 to 10:45, instead of manually opening the appointment window and adjusting the time.
Guest 8 months ago in Soutient administratif / MOA 0 Received

Add the ability to add memo to multiple patient files at once

Client has a list of patients that they wish to add a memo to, but as MYLE is now, the only way to add a memo is 1 by 1. This can be time consuming, and there is also currently no dev request that can be submitted for this.
Guest 4 months ago in Soutient administratif / MOA 0 Received

Patient portal: Warning message when a patient cancel an appointment to contact the clinic to reschedule

– Affected user(s): MOAs – Task affected: Appointment cancellation function in the patient portal. – Impact : The client would like to add an automatic warning message to patients when they cancel an appointment. The warning message would be perso...
Guest 4 months ago in Soutient administratif / MOA 0 Received

Billing Module - Capability to electronically sign a bill

Context: Some clinicians' professionnal orders required them to sign all generated bills. This is the case of podiatrists in Quebec. It is not possible in MYLE. Churn Risk: The lack of this feature in MYLE causes a risk of Churn for the account: C...
Guest almost 3 years ago in Soutient administratif / MOA 1 Received

Ability to cancel a communication that has been sent or edit the recipients

We may add the wrong recipient in a communication. User would like to have the possibility to modify the recipient even after sending the communication. Task affected: Communications tab ( Messages or Tasks) Impact : To easily correct the mistake ...
Guest about 1 year ago in Soutient administratif / MOA 0 Received