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Soutient administratif / MOA

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Automatically cancel upcoming appointments when patient is deceased

Request from RFP. Want the status of the appointment to change when the status of the patient changes. Ex: patient is marked as deceased = upcoming appointments are cancelled.
Guest over 1 year ago in Soutient administratif / MOA 0 Received

To be able to see if the patient has a memo in the file from the PA

Being able to know/see a memo from the PA would be very useful to make sure the secretary doesn't miss something important about the patient. Some clinics will use the memo to know if the patient owes money. When using the PA, there is no indicati...
Guest over 2 years ago in Soutient administratif / MOA 0 Received

Ability to cancel a communication that has been sent or edit the recipients

We may add the wrong recipient in a communication. User would like to have the possibility to modify the recipient even after sending the communication. Task affected: Communications tab ( Messages or Tasks) Impact : To easily correct the mistake ...
Guest 12 months ago in Soutient administratif / MOA 0 Received

Lists: Ability for users to transfer a patient from one list to another.

Presently, we can add or remove a patient from a list in MYLE. Mrs Bélanger would like to have the possibly to transfer a patient from one list to another.
Guest about 1 year ago in Soutient administratif / MOA 0 Received

PA LIST: Ability to search by categories / have a more filtered search in the PA List

Currently, the search bar doesn't allow us to fine search information. If we enter information, the search will collect the possible results from all the different columns/categories in the list making it more work for the users to fine search a s...
Guest over 1 year ago in Soutient administratif / MOA 1 Received

Billing Module - Capability to electronically sign a bill

Context: Some clinicians' professionnal orders required them to sign all generated bills. This is the case of podiatrists in Quebec. It is not possible in MYLE. Churn Risk: The lack of this feature in MYLE causes a risk of Churn for the account: C...
Guest over 2 years ago in Soutient administratif / MOA 1 Received

ADMINISTRATION: In Sites, add an option to make the MFA activation obligatory for users who have access to that site and place it in the Security section

Affected User(s): Admins responsible for protecting their clinic's and patients' information. Task Affected: Ensuring that all users have activated MFA. Impact: Time is wasted accessing the SUIVI DE L'AUTHENTIFICATION MULTIFACTEUR dashboard to ide...
Guest 8 months ago in Soutient administratif / MOA 0 Received

Be able to save the column width in a list so it stays like that

The administrative agent put all of the columns in a list to her preferred width, and when she changes to the next page, the width of the column does not save
Guest 4 months ago in Soutient administratif / MOA 0 Received

Billing tab - Public billing: users would like to able to access payment requests up until 18 months prior to the search date.

Mrs Jayleen Sharma would like to be able to access payment requests for public billing, up until 18 months prior to the date on which she is doing her search. She explains that the MSP lets them access this information for up to 18 months after a ...
Guest 4 months ago in Soutient administratif / MOA 0 Received

Billing - The ability to create a quote for patient

– Affected user(s) : Users who send or print bills for client. Mostly administrators and secretaries. – Task affected : When a patient requests a quote to get approved for insurance. In the patient file, in History, in Private Billing tab – Impact...
Guest 9 months ago in Soutient administratif / MOA 0 Received