Myle Customer Ideas Portal
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Soutient administratif / MOA

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To be able to see if the patient has a memo in the file from the PA

Being able to know/see a memo from the PA would be very useful to make sure the secretary doesn't miss something important about the patient. Some clinics will use the memo to know if the patient owes money. When using the PA, there is no indicati...
Guest almost 3 years ago in Soutient administratif / MOA 0 Received

Ethnicity > Add "Wendat"

Patient Profile > Demographics > Ethnicity > Add "Wendat" (for CSSSPNQL) Mme Mylène Savoie 418-842-6255 p. 6105 mylene.savoie@wendake.ca COMMISSION SANTÉ & SERVICES SOCIAUX DES PREMIÈRES NATIONS DU QUÉBEC & LABRADOR (CSSSPNQL) Req...
Guest 4 months ago in Soutient administratif / MOA 0 Received

Automatically cancel upcoming appointments when patient is deceased

Request from RFP. Want the status of the appointment to change when the status of the patient changes. Ex: patient is marked as deceased = upcoming appointments are cancelled.
Guest almost 2 years ago in Soutient administratif / MOA 0 Received

Add the Action + column in the List tab

– Affected user(s): Agents administratifs – Task affected: onglet Listes – Impact : Client would like to easily choose from the drop-down list, the action done with the patient in the list. As in the Communications tab "Action+" It will save time....
Guest 9 months ago in Soutient administratif / MOA 0 Received

Billing Module - Capability to electronically sign a bill

Context: Some clinicians' professionnal orders required them to sign all generated bills. This is the case of podiatrists in Quebec. It is not possible in MYLE. Churn Risk: The lack of this feature in MYLE causes a risk of Churn for the account: C...
Guest about 3 years ago in Soutient administratif / MOA 1 Received

Highlight Last Selected Appointment

Clients have requested that MYLE highlights the last selected appointment in the calendar. This feature would help them stay organized, especially when managing multiple doctors' schedules. Often, clients prefer to go through appointments in order...
Guest 5 months ago in Soutient administratif / MOA 0 Received

Have the option to remove the time filter in the Payment Request Status' filters of the Billing Tab

Affected user(s): MoAs Task affected: Viewing the public billing for the day Impact: It would make the experience more user-friendly Current state: Users need to input a time range next to the end date, and it automatically puts it on 00:00. 'Save...
Guest 5 months ago in Soutient administratif / MOA 0 Received

Private billing: Users would like to have access to a paiment method; paid by insurance.

Mr Daza contacted us to ask that a payment method be added to the current selection for when the bill is covered by the patient's insurance.
Guest 9 months ago in Soutient administratif / MOA 0 Received

Add Clickable text to Notes section in Private billing

Billing notes are often similar. Adding clickable text in this section would improve efficiency of clinicians and administration. – Affected user(s): Anyone creating a bill would have enhanced workflow. – Task affected: Patient file > His...
Guest almost 2 years ago in Soutient administratif / MOA 0 Received

[Fax Directory] Specialty - Broader options of titles under the Other Profession section (Teacher, Ressource Teacher, Social Worker)

Affected user(s): Requested by Stephanie Michaud, MOA. Would mostly affect the administrative personnel of clinics. This would affect mostly administrative personnel from clinics that work in social settings Task affected: This refers to the creat...
Guest 5 months ago in Soutient administratif / MOA 0 Received