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Demographics (last updated)

It would be great if there is an indication on patient’s Demographics when the info has been last verified. In Wolf, there was a tick box that we check off whenever we verbally verify the demographics with the patient. Ticking off the box would ge...
Jennifer Teng over 1 year ago in Soutient administratif / MOA 0 Received

Send portal notification to the email associated to the portal

Problem: Patient has an email in his file The clinic create a portal with another email not in the file When sending documents/messages through the portal, the patient will receive notification on the email on file and not on his portal email. Fix...
Guest over 2 years ago in MYLE Portail Patient / Patient Portal 0 Rejected - Bug / Issue - Flagged to dev

Received faxes classification, ability to force Responsible Providers input before attaching.

Client wish to have that option to force Responsible Providers to be added when classifying Received Faxes because they can attach without it now and some received fax may get lost without getting seen nor approved. Dre Rosalba Perrotta514-590-091...
Guest almost 2 years ago in Professionnel de la santé / Heathcare Professional 1 Received

Health card expiration - hide default day or allow accurate day

Request made by Teladocnl in Newfoundland and Labrador. After inputing an expiration date (year-month) for the health card, the last day of the month is automatically displayed in the patient profile, and in the banner when faxing/printing medical...
Guest 8 months ago in Soutient administratif / MOA 0 Received

Allied health professionals (such as social workers) would like the medical summary to me masked when opening a note

They do not use the medical summary section and would like this section to be masked by default when creating a new note
Guest 8 months ago in Professionnel de la santé / Heathcare Professional 1 Already Exists

Patient Profil: Be able to create recalls or tasks when creating Preventive Activities (Add an option under Notes)

Affected Users: Doctors and MOAs in BC and potentially users from other provinces. Affected Task: Creating Preventive Activities with minimal clicks. Impact: Reduces the number of clicks and time spent on Preventive Activities. Current State: Doct...
Guest 8 months ago in Professionnel de la santé / Heathcare Professional 0 Received

Patient Banner - Next appointment feature to be clickable and open the appointment details

Affected user(s): Qui est l'utilisateur concerné ? Tous S'agit-il principalement de médecins, d'infirmières, d'administrateurs, de patients, de personnel de bureau, etc.: professionnels de la santé majoritairement Ce problème est-il rencontré par ...
Guest 8 months ago in Professionnel de la santé / Heathcare Professional 0 Received

Add a notice to the portal creation form reminding patients to enter their name exactly as it appears on their health card

– Affected user(s): All staff, especially receptionists, need to address the errors. – Task affected: When patients create their own portals, this notice can help reduce mistakes and save time for reception staff. – Impact : Patients are making ma...
Guest 8 months ago in Soutient administratif / MOA 0 Received

Ability to revoke the approbation rights to Resident type users

Reported by: umflaurier as an urgent improvement request The clinic would need to remove the approbation rights for notes, documents and results for all resident type users. Currently, residents can only send the notes and not approve them but the...
Guest over 1 year ago in Gestion de la Clinique / Clinic Management 0 Received

Document Indexation: Pop-up Warning to prevent duplicates

Inform users with a warning pop-up that a document with same date/same classification key has already been indexed under that patient's file to prevent doubles. Affected users: Medical secretaries mostly Task affected: Indexation, batch scanning I...
Guest over 1 year ago in Soutient administratif / MOA 0 Received