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Portal: Allow patients to use their RAMQ number as a verification method to accept their Portal invitation.

Affected Users: Clinic users who need to share verification codes with patients. Task Affected: Providing patients with a fast and easy way to activate their Portal account. Impact: Patients currently need a code shared by a clinic staff member to...
Guest 2 months ago in MYLE Portail Patient / Patient Portal 0 Received

Be able to add a patient file in section Access Rights even if the main portal account is inactive

– Affected user(s): Treating staff taking care of sending portal account activation email – Task affected: adding a patient file in section Access Rights – Impact : They can forget to add the patient file in access rights if the patient file does ...
Guest 6 months ago in MYLE Portail Patient / Patient Portal 0 Received

Customize the Clinical Note View

Many physicians write SOAP notes, (Symptoms, Observations, Assessment, Plan) and do not like or find useful many of the fields within the MYLE clinical note, so the ability to customize, hide, or re-order the fields would be helpful. Additionally,...
Guest about 2 years ago in Professionnel de la santé / Heathcare Professional 6 Planned in Roadmap

In prescription, replace the term ' R ' by 'Repetitions' or 'Repeat ' for Ontario Clients

Request by : Dr. Thusanth Thuraisingam from CliniDerma - Ottawa Who is the user concerned?Is it primarily doctors, nurses, administrators, patients, office staff, etc.? Office Staff + pharmacists Is this problem experienced by a small portion of t...
Guest 2 months ago in MYLE Pharmacy / MYLE Rx 0 Received

Add the option to sort by Due Date in the filters of the Tasks in the Communications tab

Affected user(s): Doctor, Nurses, Secretaries Task affected: Viewing tasks Impact: It would save a lot of clicks and allow the user to customize the default view of the tasks Current state: User needs to click on the Due Date column title to sort ...
Guest 4 months ago in Gestion de la Clinique / Clinic Management 0 Received

No cancelation notification when appointment provider is changed

For clinics, sometimes they change the provider for an appointment for a patient e.g.: one nurse is sick, an other one is gonna see patient, MOA change appointment in calendar. Patient is receiving a cancelation notification but no notifications f...
Guest 4 months ago in Gestion de la Clinique / Clinic Management 0 Received

ClinicAid - Login to ClinicAid button in Billing tab of MYLE

Affected user(s): MOAs Task affected: Accessing ClinicAid Impact: Users would be able to access ClinicAid from MYLE without creating an invoice Current state: Users must create an invoice in a patient file to access ClinicAid from MYLE. Competitio...
Guest 2 months ago in Soutient administratif / MOA 0 Received

Ability to attach a document to a Recall.

Users would like to have the ability to attach a document to a Recall.
Guest 2 months ago in Professionnel de la santé / Heathcare Professional 0 Received

PATIENT: In the History section of the patient file, users would like the ability to view traces of modifications made to appointments through the calendar in the appointment history.

Affected user(s): All users with access to the PATIENT tab. Task affected: Ability to quickly view any changes made to appointments. Impact: Users are currently required to contact the support team to obtain the necessary information. Current stat...
Guest 6 months ago in Gestion de la Clinique / Clinic Management 1 Received

Indicator fax to implement in Documents section

Client would love to see the new fax indicator feature in the documents section as well!! Dominique Robert dominour@hotmail.com CLINIQUE FOCUS Requête SF 220835
Guest 8 months ago in Soutient administratif / MOA 0 Received