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Prevent patients from booking multiple appointments the same day through the portal

Affected user(s): Patients using the online portal to book their appointments. The issue also indirectly affects physicians and administrative staff, as it creates unnecessary workload and scheduling complications. This issue has been observed by ...
Guest about 1 year ago in MYLE DMÉ / EMR 0 In Review

PRIVATE BILLING: Add a functionality that allows users to connect their payment system to MYLE, enabling them to link a patient's debit or credit card to their file and process private bill payments directly from the patient’s file.

Affected User(s): Private clinics and clinics that offer private services. Task Affected: Billing patients after their appointment, as well as for no-shows or last-minute cancellations. Impact: The current workflow involves multiple steps to compl...
Guest 23 days ago in Gestion de la Clinique / Clinic Management 0 Received

Portal: Possibility to automatically set the first name and last name fields to uppercase when a patient creates a Portal account or when the clinic sends an invitation to the patient.

Affected User(s): Admins Task Affected: Automatically converting first name and last name fields to uppercase in the Portal. Impact: No specific reason provided; the request is to match the formatting used by the RAMQ. Current State: Admins curren...
Guest 23 days ago in MYLE Portail Patient / Patient Portal 0 Received

Patient portal - Prevent patients with an expired health card to book an appointment online

Affected user(s): Patients Task affected: Booking appointments online Impact: It would help keep files up to date by forcing patients to call the clinic to update their health card expiry date. It would also prevent uninsured patients from booking...
Guest 13 days ago in MYLE Portail Patient / Patient Portal 0 Received

Scheduling : allow users to select which days of the week for weekly recurrence

Requested by Cliniques Lacroix and Effiscience. When opening schedules, if a schedule needs to be applied on specific days of the week (ex. Mondays, Tuesdays, Thursdays), admins need to first have selected the start date, then select the 'weekly' ...
Guest about 1 month ago in Gestion de la Clinique / Clinic Management 0 Received

Automatic change to completed status when the note linked to the appointment is approved

Affected user(s): Mainly doctors, nurses Task affected: When checking the calendar, it is easier to determine which appointments the notes were written and approved for. For now, the doctors need to change the status of the appointment to comp...
Guest 30 days ago in Professionnel de la santé / Heathcare Professional 0 Received

Automatically change the outgoing fax number when changing the active site

Requested by Cliniques Lacroix : Lacroix is a network of clinics with multiple sites and where the staff, both medical and clerical, can work at many different sites. In MYLE, when a user changes sites, they need to change the active site and the ...
Guest 2 months ago in MYLE DMÉ / EMR 0 Received

Share personalized templates between users

Affected user(s): User creating templates Task affected: Accessing personalized templates. Some users would like to be able to share with their colleagues their templates so they can generate the same type of notes. Current state Each user needs t...
Guest 5 months ago in CoeurWay standalone 0 Received

MYLE Analytiques: Possibilité de filtrer la liste détaillée des rendez-vous par l'heure à laquelle le rendez-vous a eu lieu.

Mme Chantal Dumulon aimerait pouvoir produire un rapport qui lui permettrait de voir combien de rendez-vous ont eu lieu à l'extérieur des heures d'ouverture normales de la clinique.
Guest 15 days ago in Soutient administratif / MOA 0 Received

Increase the number of priorities to 12 in the LISTS MODULE

Mrs Annie Ducharme: The LISTS module is very useful to us at the clinic. It adapts well to the way we use it. The only small drawback is that the priority is only available from 1 to 10. Would it be possible to extend it from 1 to 12? This would g...
Guest 16 days ago in Professionnel de la santé / Heathcare Professional 0 Received