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Affected users: All Healthcare Professionals (Physicians, Nurses, Specialists) who receive and review diagnostic results within the MYLE platform. Task affected: Occurs during the review and validation of laboratory and imaging results. Currently,...

Affected users: Primarily Physiotherapists and other specialized Healthcare Professionals (rehabilitation, occupational therapy) who must follow strict regulatory documentation standards. Task affected: Clinical documentation process within the "C...

Affected users: Primarily Medical Office Administrators (MOA) and reception staff during the appointment booking and patient check-in process. Task affected: Occurs immediately upon opening a patient chart or during the appointment booking flow wh...

Affected users: Primarily Healthcare Professionals (Physicians, Nurse Practitioners, etc.) who require high-speed data entry during consultations. Task affected: Initial clinical note creation (Reason for Consultation field) and various other data...

Affected users: All MYLE users (MOA, Administrative staff, and Healthcare Professionals) managing outgoing communications for patients without an assigned primary care provider. Task affected: Occurs during the fax sending process (Fax window) whe...

Affected user(s): CW Mobile App users Task affected: Consultation Recording Télémédecine Impact: Users will be able to make phone calls for teleconsultations and record it in CW on the same device. Current state: Users need to have 2 devices...

Affected user(s): Reported by Amélie Fiset over at gmfmarconi This impacts any user that produces or consults encounter notes in MYLE on a smaller screen resolution or a higher magnification level This would impact all of the selected subset of us...

Affected user(s): Patients, patient-facing staff Task affected: Calling up patients for their appointment Impact: It would save time, reduce noise in clinic, help patients with hearing difficulties, reduce stress for the staff Current state: Clini...

Affected User(s): Private clinics and clinics that offer private services. Task Affected: Billing patients after their appointment, as well as for no-shows or last-minute cancellations. Impact: The current workflow involves multiple steps to compl...

When creating usernames, clients can sometimes include uppercase letters, which: Creates issues with accessing RxVigilance (pop-up window with message 'not authorized') Issues with Sisense Suggestion : When creating usernames, force all le...