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Soutient administratif / MOA

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Ability to sign a private bill directly into MYLE after closing

– Affected user(s): Any users – Task affected: Creating and closing a private bill to send to the patient – Impact : It would save a lot of time and make use of the electronic signature in MYLE – Current state User needs to print the bill, open it...
Guest 6 months ago in Soutient administratif / MOA 0 Received

[Schedule] Scheduling rules - Possibility to display different appointment types in separate columns

Affected user(s): France Santerre from gmfkamouraska This affects MOAs primarily. This would technically better the workflow of all administrative users. Task affected: When using scheduling rules in Scheduling. Impact: Without specifically saving...
Guest 6 months ago in Soutient administratif / MOA 0 Received

Improve the Patient portal – Accounts management (BC) dashboard to show the total of patients that do not have any portal account

– Affected user(s): Any user with the Reporting tab, MOAs – Task affected: Using the Reporting tab – Impact : It would help MOAs to determine the percentage of patients that do not have a portal account yet. They want to drive up portal adoption. ...
Guest 7 months ago in Soutient administratif / MOA 0 Received

MYLE Analytics: Users would like to be able to filter resident accounts to select only active accounts when creating a custom dashboard.

When creating custom dashboards, it is not currently possible to filter only active user accounts for users having the title of resident. We currently obtain all resident accounts, active and inactive.
Guest 7 months ago in Soutient administratif / MOA 0 Received

Private billing module: create bill from exam request

In private clinics, Drs will prescribe a test with various elements in them, so they complete a form or a request. The secretary takes this request and makes the bill from there, which causes a lot of mistakes.
Guest over 1 year ago in Soutient administratif / MOA 0 Received

[PRIVATE BILLING] General Interface - Have the possibility to show entered acts in the lefthand column

– Affected user(s): Suggested by Evie Han from psc-lachine, but could better the workflow of anyone requiring to know which services were billed at a glance. – Task affected: Consulting the billed services in a patient's chart. – Impact : Having t...
Guest 7 months ago in Soutient administratif / MOA 0 Received

Demographics (last updated)

It would be great if there is an indication on patient’s Demographics when the info has been last verified. In Wolf, there was a tick box that we check off whenever we verbally verify the demographics with the patient. Ticking off the box would ge...
Jennifer Teng about 1 year ago in Soutient administratif / MOA 0 Received

Patient portal: Users would like parental access authorizations to automatically expire when the patient turns 14 years old.

This intelligent feature would automatically turn off any access to his portal account granted to a parent or guardian, when the patient turns 14 years old.
Guest 7 months ago in Soutient administratif / MOA 0 Received

Document Indexation: Pop-up Warning to prevent duplicates

Inform users with a warning pop-up that a document with same date/same classification key has already been indexed under that patient's file to prevent doubles. Affected users: Medical secretaries mostly Task affected: Indexation, batch scanning I...
Guest about 1 year ago in Soutient administratif / MOA 0 Received

Add a details column in Received Faxes

For the client CCSMTL (HV UMJ + HND UMJ médecine de jour sites), which interfaces with eclinibase, the MOAs receive a large volume of faxes and must call patients to set up an appointment date before indexing the fax to a patient file. They leave ...
Guest 7 months ago in Soutient administratif / MOA 0 Received