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[CareWay] AI Assistant Button - Possibility to move, hide or possibly put the AI Assistant somewhere else to facilitate usage on smaller screen resolutions and higher magnification levels

Affected user(s): Reported by Amélie Fiset over at gmfmarconi This impacts any user that produces or consults encounter notes in MYLE on a smaller screen resolution or a higher magnification level This would impact all of the selected subset of us...
Guest 2 months ago in MYLE AI Assistant 0 Received

[CALENDAR] Group Appointments - Possibility to edit or delete recurring group appointments

Affected user(s): The affected users are primarily administrative staff, schedulers, and possibly clinicians who manage group appointments (e.g., for children or recurring sessions). This issue specifically affects those who handle data entry ...
Guest 10 days ago in Soutient administratif / MOA 0 Received

[COMMUNICATIONS] Messages&Tasks - Improvement to the communications creation workflow

Affected user(s): The users affected are primarily physicians and nurses. The issue mainly concerns clinical staff who need to communicate with or about patients while referencing their medical history. It appears to impact most users engage...
Guest 10 days ago in MYLE DMÉ / EMR 0 Received

Configurable Appointment Booking Flow in the Portal

Affected user(s): Patients using the MYLE portal to book appointments online. Task affected: The appointment booking workflow within the MYLE patient portal. Impact: Currently, the workflow enforces a single order: Specialty > Doctor > Locat...
Guest 10 days ago in MYLE Portail Patient / Patient Portal 0 Received

Share personalized templates between users

Affected user(s): User creating templates Task affected: Accessing personalized templates. Some users would like to be able to share with their colleagues their templates so they can generate the same type of notes. Current state Each user needs t...
Guest 3 months ago in CoeurWay standalone 0 Received

Prevent patients from booking multiple appointments the same day through the portal

Affected user(s): Patients using the online portal to book their appointments. The issue also indirectly affects physicians and administrative staff, as it creates unnecessary workload and scheduling complications. This issue has been observed by ...
Guest about 1 year ago in MYLE DMÉ / EMR 0 Received

Social Habit - user prefers old way to add Social habit

User mentions preferring the old way of adding Social Habit, where once you click on Social habit, it goes in the field so you can type additional info before locking it in the Social habit list. now, as soon as you click on Social Habit, it locks...
Guest 2 months ago in Professionnel de la santé / Heathcare Professional 3 Received

CRDS: Remove from MYLE the english versions of normalized reference forms from MYLE, as they are no longer accepted by Safir.

Using the english versions of these forms causes user's to obtain an error message from Safir. It generates frustration as well as calls to our support line. Users ask us why the forms are still available if they cannot be used?
Guest 12 days ago in Professionnel de la santé / Heathcare Professional 0 Received

Add "Allied Health (Social Worker)" and "Allied Health (MHSU)" to the specialties list when adding an internal provider

Affected user(s) Users: administrative staff, clinical managersPrimarily: administratorsScope: multiple sites in mental health and community care settings Task affected Context: adding an internal providerIssue: specialties not available in the dr...
Guest 12 days ago in MYLE DMÉ / EMR 0 Received

Restrict how many appointments a patient can book through the portal

Affected users: Patients using the online portal to book their appointments. Task affected: This occurs during the online appointment booking process through the patient portal. Patients are currently able to book more than one appointment on the...
Guest 25 days ago in Gestion de la Clinique / Clinic Management 0 Received