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Notifications - Make it more obvious that a telemed/teleconsultation appointment is not at the clinic

Affected user(s): N/A Task affected: Making sure that patients (especially older ones) don't mistakenly go to the clinic Impact: It would prevent issues with patients showing up at the clinic for no reason Current state: Some patients are confused...
Guest about 2 months ago in MYLE Télémed / Telemed 0 Received

Update the Exam request status from 'Draft' to 'Sent' automatically when faxed, just like the Consultation request does

Affected user(s): Any Task affected: Sending Exam request Impact: It would fit with the logic of the consultation request and save clicks Current state: Unlike the consultation request, you need to manually update the status to 'Sent' when dealing...
Guest about 2 months ago in Professionnel de la santé / Heathcare Professional 0 Received

Templates created by user available in the section Note type

Affected user(s): All the users of CareWay in Myle Task affected: When generated notes in Myle via CareWay, the users would like to be able to select their own templates they created in CareWay. Current state They need to use the progress note or ...
Guest 4 months ago in MYLE AI Assistant 0 Received

AI Consent Questionnaire

Affected user(s): AI assistant users. Task affected: AI consent. Impact: Right now, users have to ask for consent every time because the current form is too general, which slows things down. The client would like to have an AI consent questi...
Guest about 1 month ago in Professionnel de la santé / Heathcare Professional 0 Received

Add a filter to hide exam requests and consultation requests sent from inactive patient files in the Portfolio

Affected user(s): Doctors, Nurses, MOAs Task affected: Reviewing sent exam requests and consultation requests from the Portfolio Impact: It would give a much more friendly view of the ongoing exam requests and consultation requests if the ones sen...
Guest about 1 month ago in Professionnel de la santé / Heathcare Professional 0 Received

Being able to control the order in which the services will appear when patient are booking appointments from the portal

Affected user(s): Administrators Task affected: Managing online booking Impact: It would be helpful for the clinic to be able to decide which service appears first when a patient is booking an appointment from the portal, so they can the most comm...
Guest about 1 month ago in MYLE Portail Patient / Patient Portal 0 Received

Scheduling tab - add the name of the intervenant in template creation

Affected user(s): MOA, administrators, treating staff Task affected: When creating a template in the scheduling tab, the client would like the option to specify the name of the intervenant for whom the template will be used, so that the listed ser...
Guest about 1 month ago in Professionnel de la santé / Heathcare Professional 0 Received

CoeurWay: Optimize the AI for to make it more effective for entering notes in Psychology and Psychotherapy

Affected Users: Users working in Psychology and Psychotherapy Task Affected: Using the AI scribe to generate Psychology or Psychotherapy notes Impact: The experience is not as clear or efficient as with competing solutions. Current State: When giv...
Guest 2 months ago in CoeurWay 0 Received

[PATIENT CHART] Clickable texts - Repositioning the clickable text button of the interface to allow for less wasted movement

Affected user(s): The affected users are primarily clinicians — such as doctors and nurses — who write clinical notes using the application. This usability issue is encountered broadly, especially by those who frequently use the "Choose from list"...
Guest about 1 month ago in MYLE DMÉ / EMR 0 Received

[PATIENT CHART] Obstetrical File - Possibility to select which section of Page 4 to fax

Affected user(s): The affected users are primarily clinical staff, particularly those involved in maternity care. This includes doctors, nurses, and administrative personnel responsible for sending patient records by fax. The issue affects a wide ...
Guest about 1 month ago in MYLE DMÉ / EMR 0 Received